Privacy Policy

ekpi’s Commitment to Privacy Protection

Protecting the security and privacy of your personal data is important to ekpi. We ensure that our business complies with applicable laws on data privacy, data protection and data security. We hope that this statement of our commitment to privacy will help you understand what data ekpi may collect, how ekpi uses and safeguards that data and with whom we may share it.

Personal Data

Through our websites, ekpi will not collect any personal data about you (e.g. your name,  business address, telephone number, company name, designation, or e-mail address), unless you provide your consent and voluntarily provide us the personal information through our contact us form or product solutions inquiry form, or unless otherwise permitted by applicable laws and regulations for the protection of your personal data.

Purpose of Use

When you do provide us with personal data, we usually use it to respond to your inquiry, process your order or provide you access to specific information or offers. Also, to support our customer relationship with you:

  • we may store and process personal data and share it with our worldwide affiliates to better understand your business needs and how we can improve our products and services; or
  • we (or a third party on our behalf) may use personal data to contact you about a ekpi offer in support of your business needs or to conduct online surveys to understand better our customers’ needs.

If you choose not to have your personal data used to support our customer relationship (especially direct marketing or market research), we will respect your choice. We do not sell or otherwise market your personal data to third parties, except to ekpi affiliates.

Purpose Limitation

ekpi will collect, use or disclose personal data supplied by you online only for the purposes disclosed to you, unless the disclosure:

  • is a use of the personal data for any additional purpose that is directly related to the original purpose for which the personal data was collected,
  • is necessary to prepare, negotiate and perform a contract with you,
  • is required by law or the competent governmental or judicial authorities,
  • is necessary to establish or preserve a legal claim or defense,
  • is necessary to prevent fraud or other illegal activities, such as willful attacks on ekpi information technology systems.

Communications or Utilization Data

Through your use of telecommunications services to access our website, your communications data (e.g. Internet protocol address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.

Non-personal Data Collected Automatically

When you access our website, we may automatically (i.e., not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the Web site from which you came, number of visits, average time spent on the site, pages viewed). We may use this data and share it with our worldwide affiliates to monitor the attractiveness of our Web sites and improve their performance or content.

Retention

ekpi will retain your personal data as long as the lawful purposes for data processing above exist and while you maintain business with us. Please keep in mind that in certain cases a longer retention period may be required or permitted by law or to allow ekpi to pursue its business interests, conduct audits, comply with our legal obligations, enforce our agreements or resolve any dispute. When the data is no longer needed and has reached beyond the retention period in our company policies, we take reasonable steps to securely delete and destroy your personal information.

Data Subject Rights

As part of our commitment to data privacy and protection, ekpi upholds the following rights of data subjects:

  • Right to access: You can request access to the personal data we hold.
  • Right to rectification: You can request corrections to inaccurate or incomplete data.
  • Right to erasure and block: You can request the deletion or blocking of your data under certain circumstances.
  • Right to data portability: You can request that your data be provided in a structured, machine-readable format.
  • Right to object: You can object to the processing of your data in certain situations.
  • Right to be informed: You should be informed about how and why they process your personal information.
  • Right to file a complaint: You can file a complaint if you feel your rights are being violated.
  • Right to damages: Right to be indemnified for any damage sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal data.

If you have any questions or concerns regarding these data subject rights or the processing of your personal data, please contact our Data Protection Officer at dpo.ekpi@dksh.com or alternatively address your queries to:

The Data Protection Officer
Edward Keller Philippines, Inc
101 Prosperity Ave. cor. Unity Ave., Carmelray Industrial. Park 1, Canlubang, Calamba, Laguna 4028

Protection of Personal Data

To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, ekpi uses technical and organizational security measures.

“Cookies” – Information Stored Automatically on Your Computer

When you view our website, we may store some data on your computer in the form of a “cookie” to automatically recognize your PC next time you visit. Cookies can help us in many ways, for example, by allowing us to tailor a Web site to better match your interests or to store your password to save you having to re-enter it each time. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer’s hard drive, block all cookies or to receive a warning before a cookie is stored.

Links to Other Websites

ekpi websites contain links to other websites. ekpi is not responsible for the privacy practices or the content of other websites.

Special Note for Minors

If you are under 18, obtain parental or guardian consent before providing personal data. We do not knowingly collect data from minors without such consent.

Questions and Comments

ekpi will respond to reasonable requests to review your personal data and to correct, amend or delete any inaccuracies. If you have any questions or comments about the ekpi Data Privacy Protection Policy (e.g. to review and update your personal data), please send us your questions and feedback at dpo.ekpi@dksh.com. As the Internet matures, so will our Data Privacy Protection Policy. We will post changes to our Privacy Protection Policy on this page. Please check this page regularly to keep up-to-date.